HP Appoints New Leader For Enterprise Services
[25-FEB-10] Iannotti, 30-year veteran, tasked with growing business
PGP-St. Helens Council
[20-FEB-10] St. Helens Council is a government agency that employs 8,500 individuals. Serving about 179,000 residents of a large town in northwest England. Working with PGP Gold Partner Intellect Security, the Adult Social Care and Health department decided to deploy PGP Universal Gateway E-mail to secure their sensitive data. Deployment was completed both on time and within budget.
F5 Networks-American Internet Services
[15-FEB-10] The challenge AIS was facing was that they were receiving a substantial number of complaints from customers about slow e-mail delivery and spam messages. The company needed to find a solution that would speed up e-mail delivery and reduce the volume of spam that reached customer and employee in-boxes.
Data Domain-Axpo
[15-FEB-10] Serving almost three million individuals and thousands of businesses in Switzerland, Axpo is a leading Swiss energy company.
Axpo’s IT services division runs a centralized data center, and is responsible for storing and carefully managing all client data. Until recently, they relied on a tape backup system to complete these tasks.
Data Domain-CAA South Central Ontario
[15-FEB-10] The Canadian Automobile Association provides a variety of automotive, travel, and insurance services to its members. Comprised of nine automotive clubs, the CAA has over 140 offices across Canada and more than five million members.
Storing and protecting member data, including insurance information, is a necessary part of CAA’s operations. The South Central Ontario branch of the CAA relied on a tape system to complete backups, but this method had several limitations.
Hitachi Data Systems
[20-JAN-10] Hitachi's TrueNorth Channel Partner Program is for business owners who want to offer their customers robust and reliable storage solutions.
HP
[10-JAN-10] The HP PartnerONE program gives established companies the opportunity to obtain and resell HP’s commercial line of products, including printers, notebooks, PCs, and accessories.
Dell PartnerDirect
[10-JAN-10] PartnerDirect is designed for business owners who are interested in taking advantage of the program’s marketing, support, and financing benefits to grow their company.
A10 Networks
[04-JAN-10] The A10 Partner Program is designed for companies that can assist A10 in providing planning and assessment, design and implementation, and training and support services to its customers.
Citrix-Business Fitness
[11-DEC-09] This specialist consultancy provides advice to Australian firms and businesses, offering ideas about benchmarking, best practices, process improvement, and document management. Obviously, selling customers on Business Fitness’s products and services is essential to the company’s success. The company relied on sales methods like in-person seminars, but at $4,000 each, this traditional approach was quite costly. Because of the limits of this sales method, Business Fitness began looking for a Web-based marketing tool that would be less expensive and would allow them to connect with more potential clients more frequently.
Xerox-Richfield Graphics
[11-DEC-09] Richfield Graphics has been providing excellent service to their many clients for more than 25 years. To keep up with customer demand for shorter run lengths and faster turnarounds, Richfield introduced digital color printing services in 2005. As the number of print jobs per day grew, processing and managing them became difficult, and bottlenecks in workflow occurred frequently. Richfield Graphics recognized that in order to ensure continued customer satisfaction, they needed to find a way to improve workflow efficiency.
Xerox-Millennium Marketing Solutions
[11-DEC-09] Millennium Marketing Solutions is a Maryland company that helps clients market their products and services with postcards, brochures, advertisements, and other documents.
The print industry is fiercely competitive, and companies like Millennium Marketing Solutions must stay on top of current technologies to meet client demands. Before implementing their new system, the company’s print volumes were growing rapidly. At the same time, customers were demanding faster turnaround times. Millennium realized they needed a solution that would allow them to automate and streamline their workflow to increase productivity.
Xerox-Variable Image Printing
[11-DEC-09] Variable Image Printing (VIP) is a successful printing company with two locations in southern California. The main challenge that Variable Image Printing was facing was that their clients' demands were changing. VIP's customers wanted shorter runs, faster turnaround times, and different versions of jobs. The company’s current facilities and equipment were inadequate to meet these demands.
IBM Adapts Services Approach to Channel Partners
[01-DEC-09] IBM knows that its Business Partners must deliver high-margin, high value services to flourish. But it now recognizes that IBM-branded services can be just a piece of the solution. Cyndi Privett, Vice President of Research and co-founder at Viewpoint Research Inc., explains how the vendor is adapting.
Syncsort Charts New Course for Data Protection Resellers
[28-NOV-09] Vendor launches new channel strategy data protection software and services.
Visioneer-Piedmont Hospital
[28-NOV-09] The Piedmont Hospital in Atlanta, Georgia, is a 600-bed facility that provides a variety of healthcare services, including cancer services, emergency services, diabetes services, and spiritual care.
Before implementing the Visioneer solution, Piedmont hospital staff would make copies of patients’ insurance and identification documents at registration. Photocopies of these documents were kept in the patient’s medical file at the hospital, and the information was eventually entered into the hospital’s database. Then, the business office would file insurance claims based on the information in the database. Unfortunately, claims were being rejected because information was being entered into the database incorrectly.
Intronis-Prinova
[06-NOV-09] Like many companies, Prinova stores important information about customers and other data related to operations on its servers. The business originally used a traditional daily tape backup, but concerns about costs, errors, and whether this method would allow for effective disaster recovery led Prinova to begin looking for a new backup solution. They wanted a user-friendly system that would effectively safeguard the security and integrity of customer data.
Pillar Data Systems-Skyservice Airlines
[11-OCT-09] Serving the needs of Canadian travelers, Skyservice Airlines, Inc. is the country’s leading commercial charter airline and a recognized leader in aviation services. In 2008, Skyservice made plans to expand its data center, and started to implement a VMware environment. It was at that point they discovered some problems with their current data center, including maintenance difficulties, inefficient cooling, and an ineffective disaster recovery policy. As a result, Skyservice Airlines began their search for a new storage solution that would work with their existing NetApp system.
Trend Micro-Lakeridge Health
[30-SEP-09] Lakeridge Health relies on critical IT infrastructure spanning its 25 hospitals, clinics, and administrative sites to support its operations. Unfortunately, the organization began experiencing an escalation in Web threats, including Web-based phishing, data-stealing malware, and spam e-mails containing links to these threats. As these Web threats increased, so did the number of complaints about spyware and other infections. As a result, Lakeridge Health began searching for effective security solutions.
TriActive-Chateau Retirement Communities
[30-SEP-09] Serving the Puget Sound region of Washington for over 20 years, Chateau Retirement Communities prides itself on providing individuals with superior services and amenities.
Chateau Retirement Communities consists of several locations, and each site has its own infrastructure, hardware, and software. There are over 100 users on staff, but just one IT professional. The IT challenges confronting Chateau were numerous. Because there was no central help desk, complaints were communicated through voicemail, e-mail, walk-ups, and instant messaging.
