Tags : instant messaging
[September 30, 2009] Serving the Puget Sound region of Washington for over 20 years, Chateau Retirement Communities prides itself on providing individuals with superior services and amenities.
Chateau Retirement Communities consists of several locations, and each site has its own infrastructure, hardware, and software. There are over 100 users on staff, but just one IT professional. The IT challenges confronting Chateau were numerous. Because there was no central help desk, complaints were communicated through voicemail, e-mail, walk-ups, and instant messaging.
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[July 11, 2008] Service strategy lets small companies enjoy technology benefits without the headaches.
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[February 12, 2008] Despite heavy breathing from would-be suitor Microsoft, Yahoo forges ahead with aggressive mobile plans.
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