HP Lands $72 Million Outsourcing Services Deal with Dollar Thrifty

Vendor to provide data center, network management and security services, manage 200 midrange servers and provide storage and backup support.

Hewlett-Packard Co.’s enterprise services unit said that it has signed a three-year, $72 million technology outsourcing agreement with Dollar Thrifty Automotive Group (DTG), extending an existing 14-year relationship in which the vendor has provided data center operations and recently added applications support.

DTG said that the new agreement will enable it to move to a hybrid delivery model using dedicated HP onsite support and leveraged services. The company, which maintains some 259 field locations and 2,600 desktop and notebook PCs and peripherals, said that the new model will maximize its IT planning, deployment and management.

Under the extended deal, HP will continue to provide data center, network management and security services to DTG, including managing its 200 midrange servers and 200 virtual images. The vendor said that it also will deliver storage and backup and restore services.

HP said that it will supply workplace services and service desk assistance to DTG’s roster of employees, who will be able to access help through their PCs. In addition, HP also said that it will supply application management services to support DTG’s applications portfolio, including software for its car rental and back office operations. Both services will originate through HP support operations overseas.

“By drawing on HP’s extensive applications and infrastructure management experience, DTG can more easily capitalize on growth opportunities while reaping the cost benefits of leveraged technology services with dedicated support,” said Mike Klaus, HP vice president and general manager, Consumer and Transportation Industries.

“The HP team will continue delivering high-quality services to help DTG balance its long- and short-term objectives by managing costs and improving operational stability,” he said.

DTG, based in Tulsa, OK, said that HP’s technology services will help it to remain competitive in the marketplace.

“In today’s competitive market, our technology needs to evolve in a way that increases its flexibility to grow with us while continuing the reliability with which we are accustomed,” said Rick Morris, DTG executive vice president and chief information officer.

TAGS: services,data center,outsourcing,hewlett-packard,Dollar Thrifty Automotive Group



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