HP Lands $80 Million Services Contract With Supermarket Chain

TOPS Friendly Markets inks seven-year deal for applications and infrastructure technology services.

December 9, 2010

D.H. Kass

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Hewlett-Packard Co. said that it has landed an $80 million, seven-year contract with TOPS Friendly Markets LLC, a 132-store supermarket chain with outlets in New York and Pennsylvania, for applications and infrastructure technology services.

Under terms of the deal, which renews an earlier contract between the two companies, HP will provide applications and infrastructure management services to help TOPS with its retail, supply chain and merchandising applications, adapt to new opportunities and simplify its technology.

HP said that it will deliver management services for TOPS’ mainframes and servers for its retail operations and support its remote network monitoring and management.

The vendor said that its Workplace Services will support TOPS’ email, desktop and mobile devices and provide service desk and site support services to the supermarket chain’s business offices.

An HP official said that the vendor will help TOPS become more efficient, cut costs and set itself up better for future growth.

“Retailers like TOPS must be able to adapt quickly to changing business needs while supporting growth and innovation,” said Bjoern Petersen, HP Enterprise Services, director and general manager, Retail Industry Group.

“HP has been a trusted advisor to TOPS over the years and with these new services HP will help TOPS make its processes more efficient, streamline costs and position itself for future growth,” he said.

Kevin Darrington, TOPS chief operating officer, said that HP will help the supermarket chain improve its processes and IT systems.

“The supermarket segment’s competitive nature requires us to be flexible and instantly meet time-sensitive customers’ dynamic needs as well as compliance requirements,” he said.

“HP will help us transform our processes and applications environment so we can stock our shelves with the products customers demand while lowering costs and maintaining our neighborhood grocer feel,” Darrington said.

TAGS: services,HP,infrastructure,Enterprise

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