N-able Says MSP's Customer Base Grows 150 Percent in 18 Months

Devices managed worldwide by vendor’s partners increases by 175 percent.

August 12, 2011

D.H. Kass

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N-able Technologies, a maker of remote monitoring and management (RMM) software, said that the number of small- and medium-sized businesses (SMBs) managed by its network of managed service providers (MSPs) has spiked to some 47,000 worldwide since January, 2010, an increase of 150 percent.

The vendors also said that the number of devices under management by its channel partners has ballooned by about 175 percent during the same time period.

The company sells exclusively through its network of channel partners.

“Over the last 18 months, N-able’s global MSP partner base has experienced unprecedented growth in both new and incremental business using many of the best practices, tools and technologies we’ve pioneered and continue to bring to market,” says Gavin Garbutt, N-able chief executive.

Garbutt credit the vendor’s products, sales model and go-to-market strategy for the vendor’s solid growth.

“We’ve done our homework and invested wisely to ensure our MSPs are well positioned to lead the market and deliver managed IT services to their customers with greater ease, efficiency and profitability,” he said.

N-able said that about 80 percent of its MSPs use the vendor’s business transformation and technical services to help grow their business and enhance their IT services and sales skills and knowledge,

“The combination of the N-central platform and N-able's partner development program has transformed our business and made it easier to service the needs of our customers,” said Jon Allen, Pagoda Technologies president.

TAGS: SMB,N-able,MSP,remote monitoring

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