Case Studies Guide
Case Studies | Vertical Markets | Telecommunications
Our comprehensive guide to technology solutions implemented by channel partners in specific vertical markets.
Womble Carlyle, a law firm based in North Carolina, needed to provide its employees who work out of disparate offices and client sites a better way of communicating, while at the same time improving the phone and voicemail systems.
MCI, one of the world's largest global communications firms, wanted to integrate and increase the efficiency of its systems with newer technology, thereby reducing the maintenance costs and improving the firm's financial and business management.
Virgin Mobile is the largest mobile virtual network operator in the United Kingdom. The company employs about 1,700 individuals, and has an ever-growing customer base. The challenge that was being faced by Virgin Mobile UK was one that most companies would welcome: skyrocketing growth. They realized that their traditional server-based architecture would need to be replaced to avoid system outages and accommodate fluctuating changes in demand. The company needed to maintain continuous availability, especially during critical sales periods like the weeks leading up to Christmas.
The challenge AIS was facing was that they were receiving a substantial number of complaints from customers about slow e-mail delivery and spam messages. The company needed to find a solution that would speed up e-mail delivery and reduce the volume of spam that reached customer and employee in-boxes.
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