Case Studies Guide
Case Studies | Vertical Markets | Electronic Commerce
Our comprehensive guide to technology solutions implemented by channel partners in specific vertical markets.
Play.com is an online shopping site that sells a variety of products, including games, books, electronics, and software. As Play.com continued to grow, the company began looking for a way to replace the existing Microsoft Network Load Balancers with a product that would permit the Internet retailer to scale up its e-commerce capacity at any time by as many servers as needed.
This specialist consultancy provides advice to Australian firms and businesses, offering ideas about benchmarking, best practices, process improvement, and document management. Obviously, selling customers on Business Fitnesss products and services is essential to the companys success. The company relied on sales methods like in-person seminars, but at $4,000 each, this traditional approach was quite costly. Because of the limits of this sales method, Business Fitness began looking for a Web-based marketing tool that would be less expensive and would allow them to connect with more potential clients more frequently.
Internet Brands' network runs a variety of applications and platforms, including Microsoft Active 'Directory, Exchange, and Oracle. Because of the diverse nature of its network, the companys help desk received a large number of calls regarding lost passwords and user account management. This problem was taking up administrators time and lowering staff productivity. Interline Brands needed a solution that would allow users to reset passwords and permit password changes to be applied to several disparate systems.
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