Case Studies Guide

Case Studies | Vendors | IBM

Our comprehensive guide to technology solutions implemented by channel partners in specific vertical markets.

IBM-Onyx Pharmaceuticals

Forecasting, budgeting, and planning are crucial to daily operations at Onyx Pharmaceuticals. The company used Microsoft Excel for some time for budgeting tasks, but eventually realized that its use as a budgeting application had been exhausted. Onyx needed to find a replacement application that was flexible, would reduce the company’s reliance on spreadsheets, and would encourage all members of the company to play a role in financial planning.

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IBM - Beacham Memorial Hospital

Beacham Hospital had to become compliant with national standards for hospitals to safeguard against misuse and ensure confidentiality of patient information.


ASIERUS Inc., created in 2005 as a provider of high-end network managed services, needed to streamline its systems and gain the ability to control activities remotely to provide the potential to reallocate customer resources on-demand or as needed.

IBM - Border States Electric

Border States Electric provides a wide range of products and services for the construction, utilities, data communications and industrial sectors. It needed a new flexible ERP solution to support its strategic acquisitions strategy.

IBM - Crowley Maritime

Crowley Maritime Corp., a global provider of maritime services, needed to reposition its business operations to meet new business challenges, as well as reduce operating costs and increasing profits.

IBM - Cubist Pharmaceuticals, Inc

Cubist Pharmaceuticals, a leading bio-pharmaceuticals company, required a new system to manage clinical trials. He current system was overwhelmed, and employees couldn't share critical information.

IBM - Fashion Institute of Design and Merchandising

The Fashion Institute has always prided itself on focusing on the connection between education and industry. It wanted to change the way everybody from staff to students to alumni communicated with the college. At the same time, it wanted to lower costs, improve service and integrate voice into its web portal.

IBM - Levi Strauss

Levi Strauss has a global network of over 10,000 users in more then 100 countries. It wanted to enable standardized cross-platform audit and account control processes across the entire global network.

IBM - Sherifs Department of Madison County, Miss

Due to a surge in population, the Sheriffs Department had to upgrade its information systems to keep up with the maintenance and distribution of information. Diversified Computer Systems implemented a new set of applications including IBM WebSphere Application Server Community Edition.

IBM - The International Bank of Miami

The bank used a password-based authentication method that needed to be replaced because it was too complicated and difficult to manage.A solution including Secure Systems Authentication, a fingerprint recognition device, was implemented with IBM DB2 for i5/OS.

IBM - Mohawk Fine Papers

Mohawk Fine Papers was becoming more and more difficult to accommodate last-minute changes and requests to customer orders because of fast growth.

IBM - Navy Federal Credit Union

The Navy Federal Credit Union, which has over three million members, sought a way to maintain the existing business logic of its CICS applications while extending their use as web services to portals, dashboards or new web-based applications.

IBM - Victor Manufacturing

Victor Manufacturing, an auto parts manufacturer in Iowa, needed to upgrade their hardware and software solution to support customer demand as well as increase productivity and sales.

IBM - Cash Call Inc

Cash Call, Inc. has been in business since 2003. The company’s mission was to be the first online lending company that could approve a loan in minutes—day or night. The problem Cash Call faced was that they needed to build a flexible and robust platform to launch such an innovative online lending business.

IBM - Kings County Hospital Center

In order to comply with HIPPA regulations, the Kings County Hospital Center needed to back-up their data and blueprint disaster recovery procedures for their IT environments.

IBM - Welch Allyn

Welch Allyn is a company that develops and manufactures a wide range of equipment for physicians and medical personnel. The North American Free Trade Agreement offered an opportunity to manufacture products at lower costs at a new plant in Mexico. What the company needed to do was extend their IT infrastructure to support this new strategy.

IBM - Svenska Handelsbanken

Based in Stockholm, Svenska Handelsbanken is a major bank in Sweden, with 459 domestic branches, as well as branches in the Nordic countries, United Kingdom and Asia. Svenska Handelsbanken offers traditional corporate transactions, investment banking and trading, consumer banking and life insurance services. To maintain a competitive edge, Svenska Handelsbanken needed to replicate its credit card and Internet banking applications to a second server, ensuring the company would not lose data in the event of a disaster. The bank also wanted to ensure that the backup server was in synch with the pro­duction server, regardless of transaction volumes.

IBM - Phoenix Contact

Phoenix Contact GmbH & Co. KG is one of the world's leading manufacturers of connection and automation technologies for the electronics industry. Phoenix Contact needed to be able to make accurate decisions based on the latest business intelligence (BI) data. The infrastructure for its existing BI system was at its limits, causing long delays in getting information.

IBM - Vishay

Headquartered in Malvern, PA, Vishay is a major manufacturer of discrete semiconductors and passive electronic components. When Vishay’s existing Tru-64 hardware platform was retired by its manufacturer, the company began searching for a suitable replacement that would provide long-term stability.

IBM - Peter Hahn

Peter Hahn, a prestigious, Germany-based clothier, specializes in producing women’s clothing made from natural fibers. While Peter Hahn was rapidly expanding, the company recognized that data availability had become more critical than ever before. The clothier faced several challenges related to data availability.

IBM-Special Needs Nursing - Corner Stone

Special Needs Nursing – Corner Stone (SNNCS) specializes in providing contract nursing services for those with special needs, including the elderly and the mentally challenged. The challenge faced by this organization was that they needed a more reliable and scalable computer network. The existing IT environment was quite outdated, consisting of numerous individual workstations with few to no network connections.

IBM-Bryant University

Bryant University is an educational institution in Rhode Island with over 3,000 undergraduate students and 400 graduate students. The challenge faced by Bryant University was twofold – the school had to find a way to cut costs and deliver environmentally-friendly services without sacrificing the quality of their IT services and infrastructure.


In a time when many airlines are downsizing or closing their doors, Australian airline Jetstar is implementing an aggressive growth strategy. Jetstar recognized that they would have to streamline their terminal operations if they hoped to realize their ambitious growth goals. The company concluded that the most effective way to make terminal operations faster, more efficient, and more cost effective was to set up a system that allowed customers to bypass long check-in lines.

IBM-The North Face

The North Face produces performance apparel, equipment, and footwear for serious athletes. The challenge the company was facing was that they wanted to launch a Web site so they could begin selling their popular merchandise directly to customers.

IBM-Metabasis Therapeutics, Inc.

A biopharmaceutical company, Metabasis Therapeutics, Inc. specializes in discovering, developing, and commercializing drug treatments for metabolic and liver diseases. The challenge this company was facing was that they wanted to accelerate the drug discovery process through the development of more accurate and easier-to-use methods. The company attempted to address this issue by creating Free Energy Perturbation (FEP)-based computer-aided drug design (CADD) software. After the creation of their powerful software, Metabasis then needed to find a robust computing environment that would facilitate its FEP calculations.

IBM-Celebrity Ventures, Inc.

Based in Buffalo, New York, Celebrity Ventures is a food service management company that has experienced great success in the sports-themed dining niche. Two restaurants are extremely busy on game days. The higher than normal volume often caused the point of sale systems, which were slow in the first place, to crash.

IBM-Grange Insurance

Worth $1.3 billion, Grange Insurance is a highly successful provider of auto, home, life, business, and farm insurance. As Grange Insurance continued to expand, it became necessary to add new staff to meet the needs of their growing customer base. Even with more personnel, however, the company still couldn’t respond to agents as quickly as necessary. The insurance provider needed to find a way to instantly track, trace, and access information.

IBM-Rice University

Rice University, located in Houston, Texas, is a private research academy. The institution, founded in 1912, is known for its prestigious undergraduate programs and its strength in the applied sciences. In order to offer students a state-of-the-art research environment, the university decided to implement the Sakai system. This open source environment, currently in use by well over 100 universities, is an extremely effective collaborative tool. The university felt that the Sakai environment would encourage students and faculty to communicate and work together. After obtaining a Shared University Research (SUR) grant from IBM, Rice implemented the Sakai environment.

Case Studies Solutions

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