Case Studies Guide


Case Studies | Vendors | Visioneer


Our comprehensive guide to technology solutions implemented by channel partners in specific vertical markets.

Visioneer-Piedmont Hospital

The Piedmont Hospital in Atlanta, Georgia, is a 600-bed facility that provides a variety of healthcare services, including cancer services, emergency services, diabetes services, and spiritual care. Before implementing the Visioneer solution, Piedmont hospital staff would make copies of patients’ insurance and identification documents at registration. Photocopies of these documents were kept in the patient’s medical file at the hospital, and the information was eventually entered into the hospital’s database. Then, the business office would file insurance claims based on the information in the database. Unfortunately, claims were being rejected because information was being entered into the database incorrectly.

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