Case Studies Guide

Case Studies | Technology | Enterprise Management

Our comprehensive guide to technology solutions implemented by channel partners in specific vertical markets.

Aladdin Knowledge Systems-IriTech Inc.

Counting successful corporations and national security agencies among its customers, IriTech Inc. manufactures biometric authentication equipment and software based on iris recognition. To maintain its unique position in the growing biometrics market and prevent reverse engineering of their software, IriTech knew it would need to make software rights management an important part of its overall business plan. They began searching for a solution that would meet their needs.

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3COM - Covenant Health

Covenant Health is a leading Tennessee healthcare provider that uses advanced technologies to deliver information to employees and physicians. With six hospitals ranging in size from fifty to 540 beds, Covenant Health needed an affordable array of powerful network systems to expand its connectivity and deliver new-generation PACS and healthcare applications.

IBM - Phoenix Contact

Phoenix Contact GmbH & Co. KG is one of the world's leading manufacturers of connection and automation technologies for the electronics industry. Phoenix Contact needed to be able to make accurate decisions based on the latest business intelligence (BI) data. The infrastructure for its existing BI system was at its limits, causing long delays in getting information.

Dell - Kent Police

The Kent Police Authority is one of 43 police authorities in England and Wales established by Parliament for the governance of policing at a local level. The authority's IT infrastructure was five years old, and with this system, the Kent Police experienced performance issues that delayed retrieval of information. Additionally, a lack of scalability meant support costs were becoming more expensive. The Kent Police needed a scalable and powerful solution to run its business-critical application. To do this, Dell, SAP and Novell collaborated closely to put forward a complete solution for the Kent Police Authority.

3COM - House Ear Institute

House Ear Institute (HEI) is an internationally recognized non-profit research organization based in Los Angeles. Known for its contributions to auditory science, HEI's 180 employees require a fast, reliable communications infrastructure. Until recently HEI's 10/100 Ethernet headquarters network lacked the speed researchers needed to transfer files between offices and other research centers, resulting in bottle-necks that hampered staff's productivity.

Dell - Altran

Altran is a European leader in innovation consulting. Founded in 1982, the company has three areas of expertise: technology and innovation, information systems, and strategy and management. Altran needed to standardize various IT systems by installing common software solutions across Altran’s 150 companies. This included a financial consolidation application, ERP as well as e-mail.


Hospitals across the country are required to keep medical records to comply with federal and state law. EDCO converts hard copy documents into digital images so they can be efficiently stored and retrieved by hospitals as needed. To run their image processing programs, EDCO used rack-mount servers. The company realized they were facing a serious problem when they ran out of rack space for servers that supported document conversion operations.


In a time when many airlines are downsizing or closing their doors, Australian airline Jetstar is implementing an aggressive growth strategy. Jetstar recognized that they would have to streamline their terminal operations if they hoped to realize their ambitious growth goals. The company concluded that the most effective way to make terminal operations faster, more efficient, and more cost effective was to set up a system that allowed customers to bypass long check-in lines.

Dell-Cass Information Systems, Inc.

A Missouri-based company with 900 employees, Cass Information Systems, Inc. specializes in processing invoices for a multitude of freight, utility, and telecom companies. Faced with the possibility of paying for an expensive expansion of the power and cooling infrastructure in their data center, the company began looking for ways to consolidate their physical servers, which would allow them to avoid these costs.

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