Case Studies Guide

Case Studies | Technology | Backup Recovery

Our comprehensive guide to technology solutions implemented by channel partners in specific vertical markets.

Data Domain-CAA South Central Ontario

The Canadian Automobile Association provides a variety of automotive, travel, and insurance services to its members. Comprised of nine automotive clubs, the CAA has over 140 offices across Canada and more than five million members. Storing and protecting member data, including insurance information, is a necessary part of CAA’s operations. The South Central Ontario branch of the CAA relied on a tape system to complete backups, but this method had several limitations.

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IBM - Kings County Hospital Center

In order to comply with HIPPA regulations, the Kings County Hospital Center needed to back-up their data and blueprint disaster recovery procedures for their IT environments.

IBM - Svenska Handelsbanken

Based in Stockholm, Svenska Handelsbanken is a major bank in Sweden, with 459 domestic branches, as well as branches in the Nordic countries, United Kingdom and Asia. Svenska Handelsbanken offers traditional corporate transactions, investment banking and trading, consumer banking and life insurance services. To maintain a competitive edge, Svenska Handelsbanken needed to replicate its credit card and Internet banking applications to a second server, ensuring the company would not lose data in the event of a disaster. The bank also wanted to ensure that the backup server was in synch with the pro­duction server, regardless of transaction volumes.

IBM - Vishay

Headquartered in Malvern, PA, Vishay is a major manufacturer of discrete semiconductors and passive electronic components. When Vishay’s existing Tru-64 hardware platform was retired by its manufacturer, the company began searching for a suitable replacement that would provide long-term stability.


Hospitals across the country are required to keep medical records to comply with federal and state law. EDCO converts hard copy documents into digital images so they can be efficiently stored and retrieved by hospitals as needed. To run their image processing programs, EDCO used rack-mount servers. The company realized they were facing a serious problem when they ran out of rack space for servers that supported document conversion operations.

Intel-Barton Mutual Group

Like every insurance company, the Barton Mutual Group must store a large amount of financial data about its customers. This data must be able to be retrieved quickly, and it must be stored safely and securely. The Barton Mutual Group wanted to update their data storage system and disaster recovery solution to incorporate virtualization and safeguard important client information.

CommVault-Cleveland Indians

The Cleveland Indians, a well-known Major League Baseball team, are the defending 2007 American League Central Champions. As the Cleveland Indians began to rely more heavily on online video their storage needs increased dramatically. Their platform at the time was unable to keep up with the baseball team’s growing backup and recovery demands, and increasing failure rates made meeting backup windows problematic.

CommVault-VSE Corporation

The main challenge the rapidly expanding VSE Corporation was facing was that its Symantec Veritas Backup Exec platform was no longer sufficient to meet its needs. Backups couldn’t be completed within the company’s daily and weekend windows, and full backups took four days to finish. VSE also wanted to extend its e-mail archiving capabilities to meet growing demands for e-mail retention and retrieval.

Intel-Chapman & Chapman

Chapman & Chapman is a family-owned business that provides insurance and financial services to both corporations and individuals. The challenge the company was facing was that their four-year old legacy storage solution was outdated. In addition, the older server that was the backbone of the company’s storage system was beginning to show signs of failure. Chapman & Chapman required a new solution that would maximize employee productivity and have a lower total cost of ownership.

Pillar Data Systems-Temple University Health System

The Temple University Health System was facing three storage-related challenges. The first was that their current system was expensive to maintain and expand. There were also numerous hidden costs and high fees. They needed to find a more cost-effective solution. Second, Temple needed a storage system that would offer both immediate and archive file storage, capabilities their existing system did not possess. Finally, Temple's backup system was insufficient to meet the organization's disaster recovery requirements, which in part led to the search for a better solution.

Pillar Data Systems-Skyservice Airlines

Serving the needs of Canadian travelers, Skyservice Airlines, Inc. is the country’s leading commercial charter airline and a recognized leader in aviation services. In 2008, Skyservice made plans to expand its data center, and started to implement a VMware environment. It was at that point they discovered some problems with their current data center, including maintenance difficulties, inefficient cooling, and an ineffective disaster recovery policy. As a result, Skyservice Airlines began their search for a new storage solution that would work with their existing NetApp system.

Pillar Data Systems-Plaxo

Headquartered in California, Plaxo, Inc. helps its over five million members stay connected with family and friends. Not surprisingly, data storage is a major concern for this ever-growing company. When their initial 3-TB of data grew to over 75-TB in just a few months, the company began searching for a high performance system that could scale rapidly to meet their increasing data storage needs.


Like many companies, Prinova stores important information about customers and other data related to operations on its servers. The business originally used a traditional daily tape backup, but concerns about costs, errors, and whether this method would allow for effective disaster recovery led Prinova to begin looking for a new backup solution. They wanted a user-friendly system that would effectively safeguard the security and integrity of customer data.

Dell-College of the North Atlantic

The College of the North Atlantic is a network of 17 campuses located in the Canadian province of Newfoundland and Labrador. Severe storms are a reality in Newfoundland and Labrador. For the College of the North Atlantic, a blizzard, flood, wind-related power outage, or other disaster could easily translate into a shutdown of the school’s primary data center. Classroom applications, distance learning programs, e-mail, and administrative applications would all be disabled as a result. The college needed to find an effective disaster recovery solution.

Data Domain-Axpo

Serving almost three million individuals and thousands of businesses in Switzerland, Axpo is a leading Swiss energy company. Axpo’s IT services division runs a centralized data center, and is responsible for storing and carefully managing all client data. Until recently, they relied on a tape backup system to complete these tasks.

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