Case Studies Guide

Case Studies | Technology | Application Software

Our comprehensive guide to technology solutions implemented by channel partners in specific vertical markets.

Sun Microsystems-Ivan Smith Furniture

The main challenge the company was facing was that they needed to find a better alternative to their existing reporting system. Specifically, they wanted a system that would make creating report templates easier, would reduce the time needed to run reports, and would provide browser-based access to reporting tools.

View this Case Study >>

IBM - Navy Federal Credit Union

The Navy Federal Credit Union, which has over three million members, sought a way to maintain the existing business logic of its CICS applications while extending their use as web services to portals, dashboards or new web-based applications.

IBM - Cash Call Inc

Cash Call, Inc. has been in business since 2003. The company’s mission was to be the first online lending company that could approve a loan in minutes—day or night. The problem Cash Call faced was that they needed to build a flexible and robust platform to launch such an innovative online lending business.

IBM - Welch Allyn

Welch Allyn is a company that develops and manufactures a wide range of equipment for physicians and medical personnel. The North American Free Trade Agreement offered an opportunity to manufacture products at lower costs at a new plant in Mexico. What the company needed to do was extend their IT infrastructure to support this new strategy.

VMWare - Accountants Inc

Accountants Inc. is a 350 person firm that provides companies with temporary or permanent financial talent, as needed. The challenge that Accountants Inc., were facing was that the company needed to move beyond the limitations of the single-server to single-application model they had been using.

Dell - Kent Police

The Kent Police Authority is one of 43 police authorities in England and Wales established by Parliament for the governance of policing at a local level. The authority's IT infrastructure was five years old, and with this system, the Kent Police experienced performance issues that delayed retrieval of information. Additionally, a lack of scalability meant support costs were becoming more expensive. The Kent Police needed a scalable and powerful solution to run its business-critical application. To do this, Dell, SAP and Novell collaborated closely to put forward a complete solution for the Kent Police Authority.

IBM-Special Needs Nursing - Corner Stone

Special Needs Nursing – Corner Stone (SNNCS) specializes in providing contract nursing services for those with special needs, including the elderly and the mentally challenged. The challenge faced by this organization was that they needed a more reliable and scalable computer network. The existing IT environment was quite outdated, consisting of numerous individual workstations with few to no network connections.

Microsoft-Del Monte Foods

Del Monte Foods, a California-based company that began operations in 1916, produces, markets, and distributes a variety of foods and pet products for the U.S. retail market. Because so many of Del Monte’s customers still submit orders by fax, the company needed an efficient and reliable fax server solution that would integrate with their existing Microsoft IT infrastructure.

IBM-Bryant University

Bryant University is an educational institution in Rhode Island with over 3,000 undergraduate students and 400 graduate students. The challenge faced by Bryant University was twofold – the school had to find a way to cut costs and deliver environmentally-friendly services without sacrificing the quality of their IT services and infrastructure.

Microsoft-American Red Cross of Greater Cleveland

The Cleveland chapter of the American Red Cross has been serving the local community for more than 100 years. When the American Red Cross of Greater Cleveland began experiencing funding difficulties due to worsening economic conditions, they began searching for technological solutions that would allow them to lower overhead costs without sacrificing the quality of their services.


In a time when many airlines are downsizing or closing their doors, Australian airline Jetstar is implementing an aggressive growth strategy. Jetstar recognized that they would have to streamline their terminal operations if they hoped to realize their ambitious growth goals. The company concluded that the most effective way to make terminal operations faster, more efficient, and more cost effective was to set up a system that allowed customers to bypass long check-in lines.

3Com-Workers Accident Medical Corporation

The Workers Accident Medical Corporation (WAMC), located in Seoul, South Korea, provides medical services for individuals who are injured on the job. This state-run institution operates two hospitals. Before implementing 3Com technologies, the Workers Accident Medical Corporation was facing several challenges. Both hospitals were experiencing severe problems with network stability, both because of outdated equipment and increased data traffic. In addition, the hospitals were receiving poor technical support from their existing vendor.


Based in New York, RVM is a company that specializes in providing document scanning, electronic discovery, and other types of litigation support services to law firms and corporate legal departments. Aside from locating needed files and documents for their clients, RVM also extracts the most relevant data contained in these files and delivers this information in a variety of formats. This company required a powerful IT infrastructure to effectively perform its duties. Work for a single case can involve gigabytes or even terabytes of data.

IBM-Metabasis Therapeutics, Inc.

A biopharmaceutical company, Metabasis Therapeutics, Inc. specializes in discovering, developing, and commercializing drug treatments for metabolic and liver diseases. The challenge this company was facing was that they wanted to accelerate the drug discovery process through the development of more accurate and easier-to-use methods. The company attempted to address this issue by creating Free Energy Perturbation (FEP)-based computer-aided drug design (CADD) software. After the creation of their powerful software, Metabasis then needed to find a robust computing environment that would facilitate its FEP calculations.

IBM-Celebrity Ventures, Inc.

Based in Buffalo, New York, Celebrity Ventures is a food service management company that has experienced great success in the sports-themed dining niche. Two restaurants are extremely busy on game days. The higher than normal volume often caused the point of sale systems, which were slow in the first place, to crash.

Dell-Parks Victoria

Parks Victoria is a state authority that has the massive responsibility of preserving almost 4 million hectares of land, including sprawling national parks, unspoiled marine sanctuaries, metropolitan parks, and an array of heritage sites. This government organization was facing several challenges. First, because their operations were required by law to be environmentally friendly, they were looking for ways to further reduce their energy consumption to comply with this mandate. They also wanted to make it possible for staff members to spend more time in the field and record observations in real time.

IBM-Grange Insurance

Worth $1.3 billion, Grange Insurance is a highly successful provider of auto, home, life, business, and farm insurance. As Grange Insurance continued to expand, it became necessary to add new staff to meet the needs of their growing customer base. Even with more personnel, however, the company still couldn’t respond to agents as quickly as necessary. The insurance provider needed to find a way to instantly track, trace, and access information.

Citrix-DeVry University

DeVry University, a private educational organization, offers a number of undergraduate and graduate programs, and is known throughout the country for the quality of its IT programs. After trying several application delivery solutions, DeVry attended a demo of Citrix Presentation Server and realized it was exactly what they had been looking for. They now use this program with Microsoft Windows Server 2003 as the primary method of delivering applications to online students.


TurboSquid currently features over 250,000 3D items on their site, which contains the largest library of 3D products worldwide. Each day, some of TurboSquid’s 1.5 million members visit the site to buy and sell 3D content, exchange ideas, and locate plug-ins for 3D software applications. To properly promote TurboSquid to audiences like the Game Developer's Conference, SIGGRAPH, and Autodesk University, Perschall needed a mobile platform that could showcase the company's online marketplace. He also required a system that could be used for testing.

IBM-Rice University

Rice University, located in Houston, Texas, is a private research academy. The institution, founded in 1912, is known for its prestigious undergraduate programs and its strength in the applied sciences. In order to offer students a state-of-the-art research environment, the university decided to implement the Sakai system. This open source environment, currently in use by well over 100 universities, is an extremely effective collaborative tool. The university felt that the Sakai environment would encourage students and faculty to communicate and work together. After obtaining a Shared University Research (SUR) grant from IBM, Rice implemented the Sakai environment.

Business Objects-American Electric Power

American Electric Power is an Ohio-based company that provides electricity to millions of customers and generates billions in revenue each year. Because the utility's business intelligence needs were becoming more complex, a decision was made to upgrade to BusinessObjects XI Release 2 software because of its advanced Web-based reporting, integration, visualization, and end-user capabilities.

Xerox-Variable Image Printing

Variable Image Printing (VIP) is a successful printing company with two locations in southern California. The main challenge that Variable Image Printing was facing was that their clients' demands were changing. VIP's customers wanted shorter runs, faster turnaround times, and different versions of jobs. The company’s current facilities and equipment were inadequate to meet these demands.

Case Studies Solutions

Click the Join button below to sign up to our newsletter!