Case Studies Guide


Case Studies | State | Washington


Our comprehensive guide to technology solutions implemented by channel partners in specific vertical markets.

TriActive-Chateau Retirement Communities

Serving the Puget Sound region of Washington for over 20 years, Chateau Retirement Communities prides itself on providing individuals with superior services and amenities. Chateau Retirement Communities consists of several locations, and each site has its own infrastructure, hardware, and software. There are over 100 users on staff, but just one IT professional. The IT challenges confronting Chateau were numerous. Because there was no central help desk, complaints were communicated through voicemail, e-mail, walk-ups, and instant messaging.

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Microsoft - Indiana University


Indiana University wanted to improve communications and make up for its increasingly mobile IT staff . It decided to implement a software solution that would provide more flexibility and increase functionality.

Microsoft - Pioneer Electronics


Pioneer Electronics needed to provide superior customer service. To help achieve this, Pioneer dealers needed a forum to share installation expertise for increasingly sophisticated after-market car audio products.

Microsoft - Texas Instruments


Texas Instruments wanted to insure its delivery of innovate technologies to meet customers real-world signal processing requirements. To do this, it wanted to create a Windows Embedded CE 6.0 board support package for markets in Europe, the Middle East and Africa.

Microsoft - Womble Carlyle


Womble Carlyle, a law firm based in North Carolina, needed to provide its employees who work out of disparate offices and client sites a better way of communicating, while at the same time improving the phone and voicemail systems.

Microsoft - Best Buy


Best Buy, a leading specialty consumer retailer, wanted to create a more efficient approach to scheduling and routing for their “Geek Squad” brand, a team of field-based support professionals who service customers in their homes or small businesses.

Microsoft - Brevard County Florida


The customer was running out of space for paper record and needed a way to electronically and easily manage documents to comply with the state of Florida’s public records management laws and also gain business intelligence.

Microsoft - MCI


MCI, one of the world's largest global communications firms, wanted to integrate and increase the efficiency of its systems with newer technology, thereby reducing the maintenance costs and improving the firm's financial and business management.

Microsoft - Accuride Corp


Accuride Corp, is a large manufacturer of components for commercial vehicles in North America, they needed a new comprehensive application platform that was rich in integration capabilities and had to deliver a new scheduling system and expose the data in multiple systems for access over the web.

Microsoft - Arizona Super Bowl Host Committee


The Arizona Super Bowl host committee, a nonprofit group that worked with the NFL during Super Bowl week, marketed and promoted the giant sports event. The committee needed to improve its IT infrastructure’s remote access capability and improve the existing e-mail solution they had in plac

Microsoft - Chicago Symphony Orchestra


The Chicago Symphony Orchestra was spending hours on manual accounting processes and wanted to streamline its accounting and reporting processes.

Microsoft - Hercules Offshore


Hercules Offshore, a leading provider of offshore contact drilling and inland barge services, recently acquired another company and decided to consolidate its health, safety and environmental departments into one. They wanted to create an automated solution to help employees.

Microsoft - L'Oreal


L’Oreal, the world's largest skin care and cosmetics company, wanted to broaden the scope of marketing for their luxury products division.

Microsoft - Vanderbilt University Medical Center


Vanderbilt University Medical Center (VUMC) a leader in innovative patient care, research, and education, wanted to develop an integrated information system to enhance early detection and treatment for a condition known as Sepsis, the tenth leading cause of death worldwide. It also accounts for 40 percent of total ICU costs.

Microsoft - WilliamsF1


For almost three decades the Williams F1 racing team has been at the forefront of Formula One development. The team wanted to establish a website for the upcoming racing season that would reflect its leading position. They had seven weeks to accomplish their goal.


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