Case Studies Guide

Case Studies | State | International Canada

Our comprehensive guide to technology solutions implemented by channel partners in specific vertical markets.


Founded by Brian Scudamore when he was still in university, 1-800-GOT-JUNK? has evolved into a $100 million business with over 200 franchises in 3 countries. Encouraged by his success, Scudamore decided to make aggressive efforts to expand his business by increasing the number of franchises in North America. Before he did this, however, he had to make sure that he had scalable IT and server infrastructure capable of handling any level of future growth.

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Dell - Acadia University

Acadia University is an undergraduate, liberal arts university with 170 years of history in the Annapolis Valley of Nova Scotia. Acadia University wanted to enable students to purchase their own laptops but needed to narrow their selection to models that would meet exacting requirements and student approval.

Intel-MDG Computers Canada Inc.

The challenge MDG Computers Canada Inc., was facing was that they needed to compete in an upcoming enterprise contract with the Canadian Federal Government. The contract required systems to comply with a detailed set of software and hardware certifications, and the company needed to quickly certify their desktop and server systems in order to have any hope of winning the contract.

Trend Micro-Lakeridge Health

Lakeridge Health relies on critical IT infrastructure spanning its 25 hospitals, clinics, and administrative sites to support its operations. Unfortunately, the organization began experiencing an escalation in Web threats, including Web-based phishing, data-stealing malware, and spam e-mails containing links to these threats. As these Web threats increased, so did the number of complaints about spyware and other infections. As a result, Lakeridge Health began searching for effective security solutions.

Pillar Data Systems-Skyservice Airlines

Serving the needs of Canadian travelers, Skyservice Airlines, Inc. is the country’s leading commercial charter airline and a recognized leader in aviation services. In 2008, Skyservice made plans to expand its data center, and started to implement a VMware environment. It was at that point they discovered some problems with their current data center, including maintenance difficulties, inefficient cooling, and an ineffective disaster recovery policy. As a result, Skyservice Airlines began their search for a new storage solution that would work with their existing NetApp system.

Dell-College of the North Atlantic

The College of the North Atlantic is a network of 17 campuses located in the Canadian province of Newfoundland and Labrador. Severe storms are a reality in Newfoundland and Labrador. For the College of the North Atlantic, a blizzard, flood, wind-related power outage, or other disaster could easily translate into a shutdown of the school’s primary data center. Classroom applications, distance learning programs, e-mail, and administrative applications would all be disabled as a result. The college needed to find an effective disaster recovery solution.

Data Domain-CAA South Central Ontario

The Canadian Automobile Association provides a variety of automotive, travel, and insurance services to its members. Comprised of nine automotive clubs, the CAA has over 140 offices across Canada and more than five million members. Storing and protecting member data, including insurance information, is a necessary part of CAA’s operations. The South Central Ontario branch of the CAA relied on a tape system to complete backups, but this method had several limitations.

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