Case Studies

F5 Networks-Blue Cross Blue Shield of Kansas City

Blue Cross Blue Shield was facing three site-related challenges. First, they wanted to improve the overall performance of their site by making it faster. Data security was another concern. Healthcare organizations in particular must take precautions to ensure networks are secure and confidential patient data is protected. Finally, the benefits provider wanted a scalable solution that would be able to accommodate increased traffic and new applications.

Vendor: F5 Networks (NYSE: FFIV)
Customer: Blue Cross Blue Shield of Kansas City www.bcbskc.com 
Vertical Markets: Healthcare/Insurance
State: Missouri

Technology Used: F5 BIG-IP Local Traffic Manager, F5 BIG-IP Application Security Manager, F5 BIG-IP Link Controller

Solution: Blue Cross Blue Shield of Kansas City serves more than 880,000 members in the greater Kansas City area, northwest Missouri, and Kansas. They are by far the area’s largest provider of health benefits. Providers, brokers, employers, and members of the general public seeking information about healthcare plans, healthcare coverage, and general health and wellness issues often look for answers on the Blue Cross Blue Shield Web site. Each day, www.bcbskc.com receives more than 30,000 hits.

Blue Cross Blue Shield was facing three site-related challenges. First, they wanted to improve the overall performance of their site by making it faster. Data security was another concern. Healthcare organizations in particular must take precautions to ensure networks are secure and confidential patient data is protected. Finally, the benefits provider wanted a scalable solution that would be able to accommodate increased traffic and new applications.

To meet their needs, Blue Cross Blue Shield of Kansas City relied on solutions from F5 Networks, deploying the F5 BIG-IP Local Traffic Manager, the F5 BIG-IP Application Security Manager, and the F5 BIG-IP Link Controller.

The F5 Networks solutions have effectively addressed all three of Blue Cross’s challenges. First, the speed of the Web site has increased. Page load times have been reduced from 30 seconds to less than a second. The F5 BIG-IP Application Security Manager has allowed Blue Cross to meet HIPAA security requirements, and the new system is scalable to handle future growth. Web site-related costs are lower, and the time needed for server maintenance and administration has also been reduced.

Further details: http://www.f5.com/pdf/case-studies/bluecross-blueshield-cs.pdf




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