
Strategic Intelligence for IT Partners
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Case StudyVendor Name: MicrosoftVertical Markets: ManufacturingTechnology Used: Data ManagementServers Storage States: North DakotaVendor: Microsoft (NYSE: MSFT) Channel Partner: SHEA-PC Customer: Precision Results Manufacturing Vertical Markets: Metals Technology Used: Microsoft Windows Server System, Microsoft Windows Small Business Server 2003, Microsoft Office Outlook 2003, Microsoft Windows SharePoint Services, SHEA-PC Intel SE7520 series SBS based on the Intel SE7520AF2 chipset and 3.0 GHz XEONS, SHEA-PC Intel Pentium 4 series system based on the 915G chipset. Solution: Precision Results Manufacturing is a tube and sheet metal fabricator based in North Dakota. The company needed to link computers together through a central server to eliminate shutdowns that could potentially stop workflow. The solution also needed to improve their e-mail functions and provide the ability to store large files, as well as provide electronic fax capabilities.
SHEA-PC implemented a solution that included Intel Pentium 4based desktop computers and a server with dual Intel Xeon 3-GB (gigabyte) processors. The dual Intel Xeon processor-based server runs the Microsoft Windows Small Business Server 2003 operating system. This solution has improved network reliability, saving Precision Results Manufacturing an estimated 20 to 30 office staff hours per week. It has also increased office productivity by 25 percent and increased the companys data storage and scalability. Further details: http://www.microsoft.com/smallbusiness/casestudies/CaseStudy.aspx?CaseStudyID=53977
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IBM Adapts Services Approach to Channel PartnersIBM knows that its Business Partners must deliver high-margin, high value services to flourish. But it now recognizes that IBM-branded services can be just a piece of the solution. Cyndi Privett, Vice President of Research and co-founder at Viewpoint Research Inc., explains how the vendor is adapting.
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