Microsoft - MCI

Channel Partner: Siebel

Customer: MCI

Technology: Microsoft BizTalk 2000, Microsoft Internet Information Server, Microsoft Operations Manager 2000, Microsoft SQL Server 2000, Microsoft Windows 2000 Server, Microsoft Windows Server 2^nd Enterprise Edition, HP ProLiant DL380, HP ProLiant DL560, HP ProLiant ML570

Solution: MCI, one of the world's largest global communications firms, wanted to integrate and increase the efficiency of its systems with newer technology, thereby reducing the maintenance costs and improving the firm's financial and business management.

MCI chose a targeted Customer Relationship Management solution, Siebel 7.5.3 running on Microsoft software. The solution resulted in a 25 percent lower maintenance cost, a boost in sales productivity and improved sales and financial management.

Further Details: http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=49317