IBM - Navy Federal Credit Union
The Navy Federal Credit Union, which has over three million members, sought a way to maintain the existing business logic of its CICS applications while extending their use as web services to portals, dashboards or new web-based applications.
Channel Partner: Hest Bridge Technologies
Customer: Navy Federal Credit Union
Technology: IBM WebSphere Application Server, IBM DB2Universal Database, IBM Rational Development Platform, IBM System z mainframe server; IBM z/OS operating system
Solution: The Navy Federal Credit Union, which has over three million members, sought a way to maintain the existing business logic of its CICS applications while extending their use as web services to portals, dashboards or new web-based applications. HostBridge Technology implemented solution along with IBM CICS Transaction Server that allowed the customer to move away from its applications and develop a web-based call-center application called Universal Agent Desktop. As a result, the credit union has reduced response time considerably and significantly decreased the level of needed maintenance.
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