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Case StudiesOracle - LA Weight Loss CentersL A Weight Loss sought to automate manual processes and upgrade legacy systems that were strained by rapid growth. The company also wanted to ensure 24/7 secure access to both customers and employees and expand its business to include an online service directory business model. Finally, the legacy point-of-sale (POS) system needed to be seamlessly integrated with a new enterprise platform. Channel Partner: Biz Tech Customer: LA Weight Loss Centers Technology: Oracle E- Business Suite, Oracle iStore, Oracle Marketing, Oracle TeleSales, Oracle Advanced Pricing, Oracle Application Server, Oracle Database, Oracle Jdeveloper. Solution: L A Weight Loss sought to automate manual processes and upgrade legacy systems that were strained by rapid growth. The company also wanted to ensure 24/7 secure access to both customers and employees and expand its business to include an online service directory business model. Finally, the legacy point-of-sale (POS) system needed to be seamlessly integrated with a new enterprise platform. The solution allowed the client to eliminate expensive customizations and develop an online service delivery model with a single order-fulfillment system. The company gained efficiency and was able to reduce staff in certain areas and maintain staff in othe rraeas of rapid growth. while not having to grow staff in others despite rapid growth. The client also was able to create and manage marketing campaigns and support call-center activity for inbound sales. Further Details: http://www.oracle.com/customers/snapshots/la-weight-loss-snapshot.pdf
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