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Case StudiesIBM - Fashion Institute of Design and MerchandisingThe Fashion Institute has always prided itself on focusing on the connection between education and industry. It wanted to change the way everybody from staff to students to alumni communicated with the college. At the same time, it wanted to lower costs, improve service and integrate voice into its web portal. Channel Partner: 3 Com Customer: Fashion Institute of Design and Merchandising Technology: System I, i5 server, System i5 520, WebSphere Portal Enable for I Series, Lotus Sametime, Lotus Domino, DB2 Data Servers, i5/os, Linux Solution: The Fashion Institute has always prided itself on focusing on the connection between education and industry. It wanted to change the way everybody from staff to students to alumni communicated with the college. At the same time, it wanted to lower costs, improve service and integrate voice into its web portal. The IBM System I Platform was installed along with a system I IP telephony solution. The college saved money because most of their IT budget can now be spent on developing new applications. The new voice infrastructure has significantly reduced voice costs. Unified messaging has made it easier to communicate important information quickly which had a direct impact on increasing the productivity of both students and staff. Further Details: ftp://ftp.software.ibm.com/common/ssi/pm/ab/n/isc03035usen/ISC03035USEN.PDF
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Solutions in a Small World (Latin America): Sealed with a Kiss Even in today’s Internet-dominated world, in-person business connections still make strong impressions. But face-to-face marketers must be aware of cultural disconnects, explains AMD’s Gerald Youngblood.
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