Microsoft - Indiana University

Channel Partner: Enabling Technologies

Customer: Indiana University

Technology: Microsoft Exchange Server 2007, Microsoft Office Communications Server 2007, Microsoft Office Communicator 2007, Microsoft Office Outlook 2007.

Solution: Indiana University wanted to improve communications and make up for its increasingly mobile IT staff . It decided to implement a software solution that would provide more flexibility and increase functionality. They needed a solution that would build on  existing telephony capabilities, while at the same time integrating with the university's investments in Windows-based IT infrastructure. The university also needed to better integrate an IP PBX communication capabilities with the Microsoft applications people were using every day.

A unified communications solution was implemented that combined Microsoft Exchange Server 2007 Unified Messaging and Microsoft Office Communications Server 2007. One  main part of the solution was integrating Exchange Server 2007 Unified Messaging and Office Communications Server 2007 to the existing IP PBX phone system through a direct SIP connection. As a result, communication improved greatly for mobile workers; there was an increase in the ability of the IT staff to meet regularly; time and money has been saved; and employee productivity has been increased while IT management has been simplified.

Further details: http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=4000002681