Case Studies

Cisco - Seyfer Automotive Inc

The company wanted to increase revenue by improving staff productivity, reduce cost, simplify administration of voice and network equipment and enhance customer service.

Channel Partner: Lewan and Associates

Customer: Seyfer Automotive Inc

Technology: Cisco Catalyst Express 520 Series Switch, Cisco Mobility Express 521 Access points, Cisco Unified Communications 500 Series for Small Business appliance, Cisco Unified Communications Manager Express, Cisco Unity Express, Integrated LAN switching ability, Integrated wireless LAN access point, Secure Cisco IOS Firewall, Cisco configuration assistant, Cisco Unified IP Phones 7960G and Cisco Unified Wireless IP Phones 7921G.

Solution: Seyfer Automotive in Wheat Ridge, Colo. provides diagnosis, repair and restoration services. The company wanted to increase revenue by improving staff productivity, reduce cost, simplify administration of voice and network equipment and enhance customer service.

Lewan and Associates, a Cisco gold partner, implemented the Cisco Unified Communications 500 series for small business, because it is an all-in-one solution that was easy to administer, and it eliminated the cost of a separate voice system.

 As a result, the company improved employee productivity by gaining the ability to serve more customers, giving employees the flexibility to work productively in any workspace rather then just at their desks. The company estimates that this solution saved 30 minutes a day for its service managers.

 

FurtherDetails:http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps7293/prod_case_study0900aecd806a7a30.pdf




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